The survivor’s guide to managing a mobile workforce

The survivor’s guide to managing a mobile workforce

You can always tell somebody who has managed a mobile workforce - they’ll have that haunted look in their eyes.

Because they’ve seen things. They’ve dealt with the kind of situations that would cause an ordinary office manager to cower under their desk in a blubbering mess.

They’ve experienced the horrors of trying to effectively manage and monitor a team of fieldworkers who have been let loose on the British public.

And like most scary things, what makes it so spine tingling is the fear of the unknown.

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Top Three Best/Worst Reasons For Not Using MMW

Top Three Best/Worst Reasons For Not Using MMW

Everyone stay calm!! There's no need to panic. It's just...we've noticed that some companies are not yet using MyMobileWorkers (MMW).

We can let some off - as they don't have any mobile workers. That's fine; they're off the hook. But for the rest of you; well, I'm afraid you have some explaining to do.

We don't want to get all school teachery here but, quite frankly, some of the excuses just aren't good enough. So we've done some super whizzy statistical analysis to compile a chart of the best/worst 'dog ate my homework' reasons for not using MMW.

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How smarter management helps win contracts

How smarter management helps win contracts

You know what it’s like. You order something snazzy online and then find yourself transforming into some kind of impatient seven-year-old on Christmas Eve.

You can’t help it. You want to know everything - exactly where your snazzy thing is, when it’s being dispatched, when it’ll arrive…the delivery person’s star sign.

Okay, maybe not astrology details - but as customers we rightly expect to be kept fully informed about what’s happening when we pay for something.

We want to be kept in the loop...

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Why Mario needs a workforce management power-up

Why Mario needs a workforce management power-up

He’s a dungaree wearing Italian odd-job man and probably the most famous mobile worker in the entire galaxy. Yep, it’s a Mario!

Since his first appearance as a plumber, almost 40 years ago, this video games legend has turned his white gloved hand to just about everything.

With 200 games under his belt, ranging from doctoring to archaeology to ghost hunting to kart racing, there are few work tasks that Mario hasn’t had to face.

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Tony Checks Out…Cloud Security

Tony Checks Out…Cloud Security

We’re all aware of the problem with clouds - them fluffy things that threaten to drizzle on our barbecues and stop play at the cricket.

But there’s also that other type of cloud, the one that powers things like Facebook and Twitter. It means personal data is stored on a network of online servers, letting us access our stuff from wherever we have a connection.

It’s helping to change our lives - particularly the way we work. Businesses use cloud services like MyMobileWorkers because it’s a smarter and more efficient way to get things done.

But what about the security?

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MyMobileWorkers - show me the money!!!

MyMobileWorkers - show me the money!!!

When you invest in something - you want something back. Otherwise, you wouldn’t last long in the world of business.

And back in 1954, an American paper cup salesman called Ray Croc decided he wanted to invest in something.

He had noticed the success of a tiny chain of burger restaurants in California, run by two brothers - Richard and James McDonald.

So he paid them $2.7 million to buy out the business and 20 years later Ray Croc was a billionaire, owner of one of the world’s most successful fast-food companies - McDonald’s.

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MyMobileWorkers hits 100 percent customer satisfaction target

MyMobileWorkers hits 100 percent customer satisfaction target

There’s no glitzy award ceremony, no gold-plated trophy, no certificate to plonk on the wall. But it’s something that means so much to us at MyMobileWorkers.

It’s a number we receive each month; it tells us how satisfied our users are with the help they’ve received from our support team. The higher the number, the more chuffed we become.

And we couldn’t be any more chuffed with the latest results because for the month of June we managed to hit a customer satisfaction level of...100 percent.

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The Top Gadgets and Apps for Mobile Workers

The Top Gadgets and Apps for Mobile Workers

It’s hard to get excited about a clipboard.

I mean, there’s nothing wrong with them. And if you’re a mobile worker, they can do a decent job - stopping your papers from flying away. It’s just a bit drab; not something you’re likely to gaze lovingly at.

But we no longer need to lug clipboards around or folders full of worksheets and job orders and assorted papery stuff - we can store everything on our smartphones.

Not only is this loads less hassle - it also means we’ve finally got a work device that doesn’t force you to stifle a yawn. So here are some of the top ways for mobile workers to pamper their phones...

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Tony Checks Out...Workplace Compliance

Tony Checks Out...Workplace Compliance

If you ever want to clear the room at a party, or to make sure you get a table to yourself on the train - simply utter these words: "We need to talk about compliance."

And as if by magic, the temperature will drop, people will flee for exits and the only sound heard will be the distant clanging of a church bell. This is the power of 'compliance' - one of the coldest words in the English language.

So okay - it might not top the list of fun aspects of business life but compliance is something that all organisations who manage mobile workers need to embrace.

Here's what you need to know...

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Whistle while you mobile work?

Whistle while you mobile work?

We're never afraid to cover the big issues here and that means we need to talk about...whistling.

This is because the good name of our nation’s mobile workers has come under attack recently. It has been claimed that rising numbers of employees using smartphones poses is one of the reasons for a decline in the tradition of British workers whistling.

According to cultural historian Chris Cook of Syracuse University, London, the distinctive chirpy whistle of delivery and service workers has been in decline over the past decade.

It’s our ability to access music wherever we are and a reduction in traditional delivery jobs that has caused the continued drop off, according to the boffins.

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Why UK businesses should prepare for mob rule

Why UK businesses should prepare for mob rule

It’s estimated that 92 percent of adults in the UK now owns at least one handheld device.

We use them for everything: socialising, gaming, exercising, driving...even to record the volume of our snores!

We use them because they make our lives easier; they’re simple and fun to use.

But the one area of our lives where we’re currently least able to experience those benefits - is in work.

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Tony Checks Out… Android for Work

Tony Checks Out… Android for Work

The weird thing about Google is that they’re so good at creating innovative new stuff and so rubbish at explaining what it does. So if you take a look at the Google blurb about Android for Work, you’ll find lots of slightly annoying talk about unified interaction models, device policy clients and enterprise mobility...ach.

So well done Google - this all sounds very impressive but…what the hell does it do? It’s not an unreasonable question - so here’s what you need to know about Android for Work.

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