ETMS Highways
By adopting MyMobileWorkers’ digital solutions, including the resource planner, real-time updates, digital risk assessments, photo documentation, and centralised information management, ETMS has moved beyond paper-based processes and is now positioned for continued growth and success.
60%
Reduction in time spent dealing with councils, clients, and the public
75%
Reduction in incidents raised
Increased
Tender wins
3-4 days
Improvement in accessing job information
The Challenge
ETMS, a leading provider of traffic management solutions in the UK, faced operational challenges due to their reliance on paper-based processes. The use of paper job packs and a whiteboard for task management led to inefficiencies, lost information, and delays.
The company also struggled to provide clients with real-time updates and photos from the field, hindering their ability to deliver a responsive and transparent service. Additionally, ensuring compliance with health and safety regulations, particularly regarding risk assessments, was a cumbersome and time-consuming process.
The company’s commitment to environmental sustainability further motivated them to seek a solution that would reduce their reliance on paper and minimise their ecological footprint.
The Solution
ETMS partnered with MyMobileWorkers to implement a digital solution that streamlined operations and improved communication. MyMobileWorkers tailored the platform’s workflows to meet ETMS’s specific needs, ensuring a perfect fit.
With comprehensive training and ongoing support, the transition for staff was smooth and effective. Key features like resource planner, real-time job updates, digital risk assessments, photo documentation, and centralised information management revolutionised how ETMS managed jobs, safety, and client interactions.
“MyMobileWorkers has been of great benefit to ETMS. It has allowed us to go paperless, which has helped us get more detailed information from site quickly, and helps us provide a better service to clients.”
Ian Coulter
Works Delivery Manager, ETMS Highways
The Results
The implementation of MyMobileWorkers led to significant improvements in ETMS’s operations:
- The shift to digital processes has significantly reduced the company’s reliance on paper, contributing to a smaller ecological footprint.
- Streamlined communication and reduced administrative tasks cut the time spent dealing with councils, clients, and the public by 60%.
- Proactive risk mitigation and more efficient safety checks led to a 75% drop in incidents reported by these groups.
- Faster response times, real-time information, and improved communication have strengthened client relationships for ETMS, giving them a competitive edge and helping them win more tenders.
Want to learn how ETMS Highways achieved these results?
Fill out the form to download the full ETMS Highways case study and learn how MyMobileWorkers made it happen.
Read more case studies
LTM Design
Traffic management company, LTM Design, switched to MyMobileWorkers and can now focus on generating new business.
Mervyn Lambert Plant Ltd
Plant hire and traffic management giants Mervyn Lambert Plant Ltd have banished their paper job sheets, saving £31k instantly.
