LTM Design
Traffic management company, LTM Design, switched to MyMobileWorkers and can now focus on generating new business.
3 Days
Admin time reduced by 3 days per week
100%
Ensuring high quality work on every job
Completion
Forced completion of defect sheets
ROI
Quick return on investment
The Challenge
LTM Design, a Bedfordshire-based traffic management company, takes pride in delivering exceptional customer service for projects of all sizes across the south of England. However, as the business expanded, manual administrative tasks, particularly those related to managing and processing job-related paperwork, became increasingly time-consuming.
Lee Philliskirk, the Managing Director, soon realised that the administrative workload was consuming a significant portion of his time, hindering his ability to focus on strategic business development and growth opportunities. Additionally, the need to provide detailed proof of work to clients further added to the administrative burden.
The Solution
LTM Design implemented MyMobileWorkers to streamline their operations. The platform’s adaptability allowed them to tailor it to their specific needs, encompassing the resource planner, job management, real-time information sharing, and enforced process compliance.
“Costs were definitely a consideration. I really had to plan for the future: What are LTM Design’s long term goals? I knew that I couldn’t keep up with the workload forever, and had to focus on generating more customers. MyMobileWorkers definitely helped me in that regard.”
Lee Philliskirk
Managing Director, LTM Design
The Results
By implementing MyMobileWorkers, LTM Design achieved impressive results:
- LTM Design cut admin time by 3 days per week, freeing up time to focus more on core business activities and growth.
- Offering clients real-time job information through the customer portal improved transparency and communication, boosting satisfaction and winning new business.
- Enforced processes and mandatory defect sheets ensured consistent, high-quality work and safety compliance, building client trust.
- Time savings, efficiency gains, and a focus on new business led to a quick return on investment, justifying the initial costs.
Want to learn how LTM Design achieved these results?
Fill out the form to download the full LTM Design case study and learn how MyMobileWorkers made it happen.
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