Customer Portal
Imagine this: Happy customers, informed and engaged, with a clear view of project progress. Our field service software’s secure customer portal makes it a reality. Our customer portal puts project details at your customers’ fingertips, 24/7.
Instant Access to Job Information
With our customer portal, customers can easily log in to view job statuses or create their own jobs without contacting your team. This self-service option lets them enter exact specifications, streamlining communication and significantly improving response times.
Key Benefits of our Customer Portal
Always in the Know
No more endless calls or emails. The portal provides instant access to project status updates, keeping them informed and engaged.
Streamlined Communication
The user-friendly portal allows clients to track progress, view photos and reports, and access important documents – all on their own schedule.
Building Stronger Partnerships
Transparency is key. Share project details securely, fostering trust and strengthening your customer relationships.
Online Customer Portal Features
Self-Booking Capabilities:
Customers can create and manage their own bookings directly in the system.
Customisable Branding:
The customer portal with your own branding, ensuring a consistent and professional look and feel.
Real-Time Booking Status Tracking:
Customers can log in and see the status of their bookings at any time.
Instant Access to Documents:
Customers can view invoices, proof of service, and email communications directly within the portal.
Customer Feedback:
Collect feedback directly through the portal, helping you improve your services and customer satisfaction.
Permissions Control:
Decide what information customers can see and access, ensuring sensitive data remains secure.
Book a discovery call
Join 100+ satisfied businesses. Book a quick discovery call today to see how our field service solution can transform your operations.
