Field Service Reporting Software
Gain clear visibility into your field service operations with our customisable reports and dashboards. Identify trends and patterns to enhance efficiency, ensure compliance, and make informed, data-driven decisions.
Unlocking Your Business Data
Our reporting and dashboard tools are designed specifically for field service businesses, providing the insights you need to optimize operations and improve performance.
Key Benefits of Field Service Reports
Smart Data Collection
All your field service data – from job assignments and completion times to inventory usage and customer feedback – is automatically collected and organised.
Drill Down for Deeper Insights
Don’t settle for surface-level information. Dive deeper into specific metrics with granular detail to pinpoint areas for improvement.
Minimise Errors
Maintain a complete audit trail of all field service activities, ensuring compliance and facilitating root-cause analysis for any discrepancies.
Field Service Insights at Your Fingertips
No need to be a data analyst! Get instant access to customisable reports and interactive dashboards covering key performance indicators (KPIs) like:
Technician Performance
Track first-time fix rates, average resolution times, and technician activity (travel time, time on-site, etc.)
Working Time
Analyse employee working hours, including start and end times, breaks, and overtime, to optimise productivity and ensure compliance with labour laws.
Job Completion
Analyse job completion rates, identify trends in specific service types, and track time spent on different tasks.
Customer Satisfaction
Measure customer satisfaction through feedback reports, identify areas for improvement, and track resolution rates for customer complaints.
Compliance Audits
Maintain detailed audit trails for regulatory compliance and identify any deviations from standard protocols.
Revenue Analysis
Monitor revenue streams from various services and products, track billing cycles, and analyse profitability.
Book a discovery call
Join 100+ satisfied businesses. Book a quick discovery call today to see how our field service solution can transform your operations.
