When managing maintenance teams, it's important to have a complete and accurate overview of everything that is happening onsite. With real-time job information and enforced photos you can see exactly what is happening without needing to leave the office.
Customer signatures and client satisfaction ratings also provide proof that the job has been completed to a sufficient level, ensuring your business remains reputable.
Any concerns will appear on the system and can be dealt with immediately, leaving customers happy and improving reputation.
You shouldn’t need to travel from site to site to check if completed work is up to the company standard. Have full access to everything that has happened on site from the comfort of your office without the need to rack up high fuel and travel expenses.
On the portal side of the software, office staff can see site inspections, photographs and job data. This process can be enforced so you can be safe in the knowledge that all aspects of the job have been completed and all the required information has been captured without the need to pick up the phone.
MyMobileWorkers helps Housing Solutions to successfully manage their properties that require ongoing communal maintenance.
Respond to your customers quicker and build stronger relationships with MyMobileWorkers. Information is readily available on the portal and the ability to record satisfaction ratings means that customer complaints can be dealt with immediately.
Having this instant information means you can resolve issues before they manifest, keeping your customers satisfied. You also have all the information to provide your customers with accurate work updates.
Furthermore, false complaints can be rectified with enforced photos, GPS tracking and time stamps. This provides solid proof the job was completed correctly and that the worker was on site at the specified time.