Improved internal communication
The transfer of information between sites and depots has shifted dramatically since Contraflow introduced MyMobileWorkers.
Before, the process was reliant on paperwork, phone calls back and forth, and a large amount of trust. It took a lot of effort to organise job packs, and even more effort when these were returned to the office as they had to be distributed and filed. Now, it’s instant.
Managers know exactly what’s happening at any point in time by simply logging into the portal. They can see operatives' locations, the status of work and even photographs of site. From here, they can step in where required if any safety concerns arise, leading Contraflow to adopt a more proactive approach.Sending messages out to all operatives takes a matter of seconds, and any toolbox talks can be sent straight to the operatives’ devices, where they can then sign to say they have read and understood the message. This was previously done in the office and with the nature of traffic management works throughout the day and night, seeing all operatives for toolbox completion was a time consuming process.
Scott McGeachy, Area Manager said: "The set up from start to finish has been great. The team have spent a lot of time streamlining it to our needs as a traffic management company. The live job updates are great and time saved not needing to wait on paperwork is second to none."